Privacy Policy

Privacy Policy

Last Updated: April 29, 2026

This Privacy Policy describes how Vida Sana Shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from vidasanashop.com or otherwise communicate with us. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Personal Information We Collect

We collect personal information about you from a variety of sources, as described below. The specific information we collect depends on how you interact with us and our Services.

Information We Collect Directly From You:

  • Basic contact details: Including your name, address, phone number, and email.

  • Order information: Including your name, billing address, shipping address, payment confirmation, email address, and phone number.

     

  • Account information: Including your username, password, and security questions.

     

  • Shopping information: Including the items you view, put in your cart, or add to your wishlist.

     

  • Customer support information: The information you choose to include in communications with us, such as when sending a message through the Services.

Information We Collect Through Cookies:

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies. Usage Data may include:

  • Device information (IP address, browser type).

  • Location data.

  • Logs and usage patterns.

How We Use Your Personal Information

  • Providing Products and Services: To process your payments, fulfill your orders, send notifications related to your account/purchases, and manage your account.

  • Marketing and Advertising: To send promotional communications and show you advertisements for products or services we think may interest you.

  • Security and Fraud Prevention: To detect, investigate, or prevent possible fraudulent or illegal activity.

  • Communicating with You: To provide customer support and improve our Services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • Vendors or third parties who perform services on our behalf: (e.g., IT management, payment processing, data analytics, customer support, and cloud storage).

  • Business and marketing partners: To provide services and advertise to you.

  • Compliance with Law: We may disclose information to comply with applicable laws, respond to subpoenas, or protect our rights.

Cookies

Our Site uses Cookies to power and improve our Site and our Services (including to remember your actions and preferences) and to run analytics. You can set your browser to block or alert you about these cookies, but some parts of the Site may not function properly without them.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable. We cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We retain your personal information for as long as necessary to fulfill the purposes for which we collected it.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, such as:

  • Right to Access/Know: To request details about the personal information we hold about you.

  • Right to Delete: To request that we delete personal information we maintain about you.

  • Right to Correct: To request that we correct inaccurate personal information.

  • Right of Portability: To receive a copy of the information we hold about you.

You may exercise any of these rights by contacting us at vidasanashop@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last Updated" date.

 

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at:

Email: vidasanashop@gmail.com